Information Technology Service Management (ITSM) Processes. 1) Service Request Management Focuses on requests and responses for the IT help-desk items. The processes should be established and uniform. To reduce the workload on agents, organization may consider implementing self service options or chat-bots. 2) Service Catalogs Generally Service Catalogs is a central location/webpage with all the details for contacting the help-desk. It may also contain the self service options and solutions for common problems/issues. 3) Knowledge,Policy and Procedures. This is the knowledge base which controls the collection, maintenance and distribution of information sharing throughout the organization. It shall include the policies, standards, guidelines and the operating procedures for each process or tasks. 4) Incident Management. Defines process on how to handle a situation when an incident happens and how to fix the situation in an accelerated and organized manner. The objective is to reduce t
Netmiko, developed by kirk Byers is an open source python library based on Paramiko which simplifies SSH management to network devices and is primarily used for network automation tasks.
Installing Netmiko in linux is a matter of one single command but if you need to use Netmiko in your Windows PC, follow this process.
1) Install the latest version of Python.
2) Install Anaconda, which is an opensource distribution platform that you can install in Windows and other OS's (https://www.anaconda.com/download/)
Installing Netmiko in linux is a matter of one single command but if you need to use Netmiko in your Windows PC, follow this process.
1) Install the latest version of Python.
2) Install Anaconda, which is an opensource distribution platform that you can install in Windows and other OS's (https://www.anaconda.com/download/)
3) From the Anaconda Shell, run “conda install paramiko”.
4) From the Anaconda Shell, run “pip install scp”.
5) Now Install the Git for Windows.(https://www.git-scm.com/downloads).
Git is required for downloading and cloning all the Netmiko library files from Github.
6) From Git Bash window, Clone Netmiko using the following command
6) From Git Bash window, Clone Netmiko using the following command
git clone https://github.com/ktbyers/netmiko”
7) Once the installation is completed, change the directory to Netmiko using cd netmiko command.
8) execute python setup.py install from Git Bash Window. Once the installation is completed, go to your Windows Command prompt or Anaconda shell and check Netmiko from Python Interpreter shell.
9) Finally import paramiko and import netmiko, and start using it for python coding.
