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Information Technology Service Management (ITSM) Core Processes.

 Information Technology Service Management (ITSM) Processes. 1) Service Request Management Focuses on requests and responses for the IT help-desk items. The processes should be established and uniform. To reduce the workload on agents, organization may consider implementing self service options or chat-bots. 2) Service Catalogs Generally Service Catalogs is a central location/webpage with all the details for contacting the help-desk. It may also contain the self service options and solutions for common problems/issues. 3) Knowledge,Policy and Procedures. This is the knowledge base which controls the collection, maintenance and distribution of information sharing throughout the organization. It shall include the policies, standards, guidelines and the operating procedures for each process or tasks. 4) Incident Management. Defines process on how to handle a situation when an incident happens and how to fix the situation in an accelerated and organized manner. The objective is to reduce t

ICSI Certified Network Security Specialist Course for free. [EXPIRED]

The International Cybersecurity Institute (ICSI) is offering their Certified Network Security Specialist Course for free.Use coupon code #StaySafeHome during checkout to claim your free access.
This course is actually priced at 500GBP and due to COVID-19 lock-down, ICSI is providing the course for free (after applying the coupon code). Labs+Exams are not included as part of this offer but if you wish to do the labs and exam, then you can purchase it for 75GBP. Offer is valid till 31/05/2020.  Extended till 30/06/2020
This course is gives an excellent overview on Network security basics and is perfect to those who are new to the network security domain.

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RUST error: linker `link.exe` not found

While compiling Rust program in a windows environment, you may encounter the error : linker `link.exe` not found. This is because of the absence of the C++ build tools in your machine. For compiling Rust programs successfully, one of the prerequisites is the installation of the Build Tools for Visual Studio 2019.   Download the Visual Studio 2019 Build tools from the Microsoft website. After the download, while installing the Build tools, make sure that you install the required components (highlighted in Yellow) This will download around 1.2GB of required files. Once everything is successfully installed, reboot and re-run your rust program and it will compile successfully.   Read More on RUST Hello World Rust Program : Code explained RUST Cargo Package Manager Explained Data Representation in Rust.
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Cisco ASA: Disable SSLv3 and configure TLSv1.2.

For configuring TLS v1.2, the ASA should run software version 9.3(2) or later. In earlier versions of ASA, TLS 1.2 is not supported.If you are running the old version, it's time to upgrade. But before that i will show you the config prior to the change. I am running ASA version 9.6.1 Now ,set the server-version to tlsv1.2, though ASA supports version tlsv1.1, its always better to configure the connection to more secure. Server here in the sense, the ASA will be act as the server and the client will connect to the ASA.     #ssl server-version tlsv1.2 set the client-version to tlsv1.2, if required.     #ssl client-version tlsv1.2 ssl cipher command in ASA offers 5 predefined security levels and an additional custom level.     #ssl cipher tlsv1.2 high we can see the setting of each cipher levels using #show ssl cipher command. Now set the DH group to 24, which is the strongest offered as of now in the ASA.     #ssl dh-group group24 An
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How to Install Netmiko on Windows?

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PrintNightmare (CVE-2021-1675) PoC exploit Walkthrough

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Google Cloud : Basic Cloud Shell commands

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Unable to locate package linux-headers / E: Unable to locate package linux-headers-5.10.0-kali5-amd64

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What is a Gratuitous ARP? How is it used in Network attacks?

Many of us encountered the word "Gratuitous" while exploring the network topic on ARP, The Address Resolution Protocol. Before explaining Gratuitous ARP, here is a quick review on how ARP works. ARP provides IP communication within a Layer 2 broadcast domain by mapping an IP address to a MAC address.For example, Host B wants to send information to Host A but does not have the MAC address of Host A in its ARP cache. Host B shoots a broadcast message for all hosts within the broadcast domain to obtain the MAC address associated with the IP address of Host A. All hosts within the same broadcast domain receive the ARP request, and Host A responds with its MAC address. We can see the ARP entries on our computers by entering the command arp -a . So, back to the topic on what is a Gratuitous reply, here is a better explanation. Gratuitous arp is when a device will send an ARP packet that is not a response to a request. Ideally a gratuitous ARP request is an ARP request packe
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Difference between Azure management groups, Subscriptions and Resource groups

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Download Microsoft Office 2019 offline installer.

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Recovery Procedure: Alcatel-Lucent Omni-Switch not booting AOS: Going to Mini-boot prompt.

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